Privacy Policy
Last Updated: October 22, 2026
NOVALITH LIMITED ("we," "us," or "our") operates NovelLocket, a digital platform for discovering and reading novels and stories.
This Privacy Policy explains how we handle information when you use NovelLocket (the "App" or "Service"), including what information may be collected, how it is used, and the measures we take to protect it.
Please review this policy to understand our privacy practices.
1. Information We Collect
The information collected through NovelLocket depends on the features you use and whether you register an account.
Account Information
When you register an account, we collect the username and password you create during registration, along with an internal account identifier and account status information.
This information is used to create your account, verify your identity when signing in, and maintain account security.
We apply appropriate security measures to protect account credentials.
Reading Activity and Library
To provide personalized reading functions, we may process information about:
- Stories saved to your Library
- Chapters you have opened
- Your reading progress
- Reading preferences and settings
- VIP subscription status
When you sign in, supported reading information and account benefits may be associated with your account and synchronized across supported devices.
Device and Technical Information
NovelLocket and its service providers may automatically collect certain technical information, including:
- A device identifier used to recognize the device and provide core app functionality
- Device model, operating system, and app version
- Device language and time zone
- IP address and network connection information
- Crash reports, error records, and performance diagnostics
- Technical information related to security and service stability
These details help us maintain the App, identify technical issues, and improve its performance.
App Usage Information
We may collect information about how you interact with NovelLocket, such as:
- App sessions and feature usage
- Pages and functions accessed
- Reading-related interactions
- General app activity and performance events
This information is used to support App functionality, understand usage patterns, and improve the reading experience.
Purchase and Subscription Records
Subscriptions and purchases made through the iOS App are handled by Apple's In-App Purchase system.
To provide paid services, we may receive relevant transaction information, including:
- Purchased product identifiers
- Transaction identifiers
- Purchase and renewal dates
- Subscription status
- Subscription expiration information
We use these records to verify purchases, manage VIP access, and support eligible purchase restoration.
Customer Support and Feedback
If you send feedback, report an issue, or contact our support team, we may collect your message and any information necessary to understand and respond to your request.
2. How We Use Information
The information we collect helps NovelLocket operate reliably and provide its reading services.
We use this information to:
- Register, authenticate, and manage accounts
- Provide access to novels, chapters, and reading features
- Maintain Library items and reading progress
- Support account-based reading synchronization
- Verify purchases and manage VIP benefits
- Improve App usability and functionality
- Analyze product interactions and performance
- Diagnose crashes, errors, and technical issues
- Respond to support requests and feedback
- Protect accounts and prevent unauthorized activity
- Investigate fraud, misuse, or security concerns
- Fulfill applicable legal obligations
Information is processed for purposes connected to the operation, improvement, and protection of NovelLocket.
3. Guest Reading and Account Features
You may explore and use certain features of NovelLocket without registering or signing in.
During guest use, reading progress, saved stories, and preferences may be stored locally on your device.
Locally stored information may be lost if the App is removed or its data is cleared.
After signing in, supported Library information, reading progress, and VIP status may be associated with your account.
Eligible Apple purchases may be restored through the Restore Purchases feature.
4. Sharing Information
We may share information with trusted service providers when necessary to operate and support NovelLocket.
These providers may assist with services such as:
- Hosting and data storage
- Technical maintenance
- Security and fraud prevention
- App diagnostics and analytics
- Customer support
- Purchase verification and subscription management
Service providers are expected to use information only for authorized purposes and in accordance with applicable requirements.
We may also disclose information when necessary to:
- Process purchases or subscription-related matters with Apple
- Respond to valid legal requests
- Protect the security and integrity of our Service
- Prevent fraud or unauthorized activity
- Protect legal rights and resolve disputes
- Support a merger, acquisition, or business restructuring
- Carry out an action requested or authorized by you
We do not sell or rent personally identifying information to third parties for their independent marketing purposes.
5. International Processing and Storage
Information handled by NovelLocket may be processed or stored using servers and service providers located in different countries or regions.
This means information may be transferred outside the country or region where you reside.
We take reasonable measures to protect information during storage, processing, and international transfers, in accordance with applicable privacy requirements.
6. Data Retention
We retain information for as long as reasonably necessary to provide our services and fulfill the purposes described in this Privacy Policy.
Account information, reading records, and related settings may be maintained while an account remains active.
Certain records may be retained for additional periods when necessary for:
- Transaction and financial recordkeeping
- Security and fraud prevention
- Resolving disputes
- Compliance with legal obligations
- Protection of legitimate legal rights
When information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable retention requirements.
7. Protecting Your Information
We use reasonable technical and organizational safeguards to help prevent unauthorized access, loss, alteration, misuse, or disclosure of information.
These measures are intended to protect account information, service records, and technical data handled through NovelLocket.
However, no internet-based service or electronic storage system can guarantee absolute security.
You are responsible for keeping your login credentials confidential and should contact us if you suspect unauthorized account access.
8. Your Privacy Rights and Choices
Depending on applicable laws in your country or region, you may have rights concerning your personal information, including the ability to request access, correction, or deletion.
You may contact us to ask questions about the information associated with your account or to exercise applicable privacy rights.
We may request reasonable verification before processing certain requests to protect account security and personal information.
For account and data deletion guidance, please visit:
Data Deletion Instructions
https://novellocket.com/instructions.html
9. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in NovelLocket, our information practices, or applicable legal requirements.
When updates are made, the revised policy will be published through the App or our official website.
The date displayed at the beginning of this document indicates the latest revision.
Where required, we will provide additional notice of significant changes.
10. Contact Us
For questions about this Privacy Policy, privacy-related requests, or information handling practices, please contact:
NOVALITH LIMITED
Rm 1019B 10/F LIVEN HSE
61-63 KING YIP ST
Kwun Tong, Kowloon
Hong Kong
Email: k@novellocket.com